I have purchased ALL my appliances from Downtown Appliance. Why? They are knowledgeable, friendly, and their service department is completely dependable and responsive.
Jean L 5/3/2024
We appreciate you!
- Shana
I buy all of my appliances from Downtown Appliance. When needing service, concerns have been addressed quickly and repairs made in a timely manner. Great staff and service techs. I highly recommend.
Michelle Hunt 5/8/2024
Look what Michelle Hunt had to say about us!
- Lauren
Very helpful and knowledgeable sales team. Incredible quality products. Wide variety and good price point for the quality of their products. Got my new washer very quickly. The delivery crew that brought the new washer and hauled off the old one were very professional and knowledgeable as well. Will be buying all my future appliances here from now on.
Heidi Baybrook 5/8/2024
Thanks for sharing your experience!
- Lauren
Great customer service in the store. Timely delivery and installation of appliance at my house. Appreciate that they also removed the old appliance. Would recommend to others.
Candy Lincoln 5/9/2024
Thank you for choosing to shop with us.
- Lauren
Great products, great salespersons, great delivery personnel
Jim Whitsell 5/15/2024
Thank you for taking time to share your experience with others.
- Dennis
My experience with Downtown Appliance was great! Gene Lavely was very helpful in helping us to choose the right appliances for our home. The installation team was very friendly and professional. They not only installed the appliances, but also trained us in how to use them!
Kelly Poor 5/17/2024
Thank you Kelly Poor!
- Lauren
Don was fabulous! He came to the rescue in installing a cooktop that we had trouble finding someone to do it. He came and looked at the project and said we will be out tomorrow. He finished the project cleanly and efficiently. Thanks again to Don and Downtown Appliance! I would differently recommend them for all your appliance needs!
Tom Sandwith 5/27/2024
Thanks for sharing your experience!
- Dennis
Recently I purchased new appliances from Dennis Smith at Downtown Appliances. We did everything via email. I told him what I wanted and he sent me links to check and I made my choices! It couldn’t have been any easier!! He was so helpful!! And Donnie even came out to measure to ease my mind that the refrigerator I had chosen would fit in the space! Great people! Great service! Highly recommend!!
Ardith Hurst 5/29/2024
We're honored Ardith Hurst chose to shop with us!
- Lauren
Our Whirlpool dryer purchased with Downtown Appliance in 2007 needed the belt replaced. The repair man did an excellent job and the dryer is working like new. Thank you for the timely repair!!
terry ludwig 6/8/2024
We appreciate you!
- Shana
Hands down the best place to buy kitchen appliances in mid-MO. Sales team listens well and suggests relevant and understanding solutions. The installers that came out did a fine job making sure everything was fitted properly and that we understood how to operate things. Also the in-house protection plans they offer beat any big-box store's. If you didn't purchase your appliance from here, then throw it away and try again, getting it right this time!
James Hall 5/31/2024
Thank you for your business.
- Don
The only place we buy appliances. They’re always great.
Kasey Vickers 6/4/2024
We appreciate your business!
- Dennis
Excellent service. We buy all our appliances here. If you need service, they’re on it quick!
Joe Spence 6/5/2024
Thanks for sharing your experience!
- Lauren
Downtown Appliance always goes above and beyond for us and are always a pleasure to do business with. They are dependable, efficient, reliable and trustworthy and it’s nice to able to always count on them!
Emma Fox 6/15/2023
Wow! We really have the best customers � thank you.
- Lauren
Just completed another purchase with Downtown Appliance and just like the first time, every step of the process went smooth. The sales staff are very helpful. The young men who delivered the refrigerator were on time, helpful, courteous, careful and thorough.
Deb Bergfeld 6/27/2023
Getting to meet folks like you is one of the many reasons we love coming to work every day.
- Lauren
The salesman was excellent helping me find exactly what I wanted in a mattress. I was notified as soon as it arrived. The men who delivered it were efficient and very kind to be sure that I was perfectly satisfied. All employees were very polite!
Marilee Dunn 7/20/2023
Thank you for taking time to share your experience with others.
- Dennis
Friendly, courteous, respectful of my time and bank account!
Tony Cook 8/3/2023
You just made our day. Thank you for leaving such a wonderful review!
- Lauren
They were very easy to work with. The delivery was friendly and professional.
Rigel Oliveri 8/8/2023
Thanks for sharing your experience!
- Lauren
Just had our new LG ThinQ washer/dryer set delivered today and they are running beautifully! Awesome experience from showroom purchase to install. Kudos to our fantastic delivery folks, Dominique and Austin, who took extra care with our tricky old home layout and were top notch professionals. Will definitely recommend to anyone who will listen! Thanks again to everyone at Downtown Appliance ❤️
Julia Bonham 6/6/2023
Thanks for sharing your experience!
- Lauren
We have worked with Downtown Appliance twice now and they are absolutely above and beyond our expectations. So incredibly helpful and honest in their opinions. From the sales associate Adriana to the awesome install team, completely top notch!
Stacey Halliburton 8/27/2021
Thank you Stacey Halliburton!
Very pleased with service. Young man who came to my home very pleasant and helpful. Will call the again if I need anything fixed.
Sandra Hiatte 9/8/2021
We appreciate you!
I purchased my washer over the phone with Logan. He was nice and patient with me, answering my questions. (I can be a pain.) Transaction was made and I paid for with my card. Delivered washer today as promised, right on time. The guys were extremely nice and helpful. Took my old washer, brought in and installed the new one making sure all was in working order. Even helped me scrub the floor under the washer. Easiest and fastest appliance purchase I’ve ever made. Thank you so much. T. Rogers.
Tita Angeles Rogers 3/4/2022
Another great review!
Love Downtown Appliance!! Bought all our appliances there! We are still remodeling our kitchen and its been 9 months since I bought our dishwasher and realized I wasn't as fond of it once I was able to start using it! No problem, went in and Gene was fantastic! He traded me out and now I have a dishwasher that works for us! It was flawless! The sales staff are great, and their installer Calvin was great!! Everyone there really cares about us!! Adrianna, Dennis, Don, Gene, Rob to name a few!! I love my refrigerator, induction stove top, double ovens, mircowave and that cool dishwasher!! Thank you Downtown Appliance for always caring about my family!!!
Melanie Spradling 4/28/2022
Thank you for choosing to shop with us.
The employees here are amazing as well as the products they sell! My hubby & I bought a Speed Queen washer & dryer. We love it & would go back to buy more appliances!
Judith H. 7/29/2022
Thank you Judith H.!
Fantastic experience buying our new Speed Queen washer and dryer from Downtown. The install crew was very professional and took great care not to damage our hardwood floors. We cant be more excited about our new laundry set! Thanks Downtown!
Brad Young 9/30/2022
We appreciate you!
Had great pricing & service on a big project they supplied awhile back for us
T J 10/22/2022
We appreciate your business!
Well- now that you have asked: great! That, in itself is a nice testament- though, there is more to this store than meets the eye. Experience. Dedication to nachines that perform well and for more than just a few years. Ask of course about the discounts that may be available. Go. Enjoy. Find your fun machines.
D Gehling 11/23/2022
Thanks for sharing your experience!
We wanted a Bosch counter-depth refrigerator for our new home which had great reviews online but no one in town had one on display. When I called Downtown Appliance, the woman said they had one in their warehouse and she would call me as soon as they had it on the floor. She called an hour later, said they were putting it on the floor. We went out to see it and knew it was perfect for our home. Every question we asked was answered and we bought it on the spot.They scheduled the install to fit my calendar after our closing date; I didn't have to go on their timeline.The installers were PERFECT. My new wood floors were not scratched, the didn't touch any door ways on the way in, and sailed through the installation in just a few minutes including hooking up the ice maker. The refrigerator had to fit in an exactly-sized frame so it would appear "built-in" and they did it perfectly. I was simply amazed.The service and sale were exceptional and I have to say, after looking at every other appliance store including the big stores in town, this was the MOST respectful service we have ever received buying an appliance. I felt valued and respected instead of feeling like a "floor rep" in other stores had to waste their time with my questions.We are now in the market for a dryer to match our washer and an upright front-free freezer. I won't shop anywhere else. Thank you Downtown Appliance for restoring my faith in businesses that still do business the old-fashioned way: with respect for my questions AND my home.
A Google User 6/14/2020
Another great review!
- Gene
Every person I interacted with was knowledgeable in their field and concerned for my business. I was treated with respect and grace even when my situation became complicated (see below). Logan really worked hard for me, so I want to call him out by name.I needed a fridge for a new house ASAP, but I wanted to make sure it was the right fridge for the right space. Eventually I found what I liked (a Cafe). Downtown Appliance partially price-matched a competitor's incredible offer and could also get it to me 2 weeks sooner than the other guy (which made up any further difference in cost for me). In fact, no one in town could get me what I was looking for as fast as DA could. Delivery guys were awesome. They didn't mind me hovering a little, answered my questions, and they were alert about unnecessary contact they may have inside the house (it's high COVID season). Then we hit the aforementioned complication.Because I wanted a very specific fridge on a very tight timeline, I had to order it sight-unseen and gamble on it fitting properly. Hard to explain in a review, but dimensions were tricky. Turns out, the hinge swings the door wider than anyone could have known without seeing it in person. Panicked, I called Logan to return it and get a different fridge. Before I bought the fridge, Logan had explained there was a restocking fee, so I was not surprised. What surprised me was the hustle to get me a different fridge that worked in the space. I no longer had the time to do my usual meticulous shopping, so I handed my list of "must-haves" to Logan and trusted his judgement to get me something good and quick. He delivered. 3 days later, delivery guys hauled the first fridge off and put the second fridge in (again with great care and attention). And the second fridge has been a dream. Bigger, but fits better (again, hard to explain briefly). Runs quieter. Makes ice more quickly. Cost less - enough less that I didn't even notice the restocking fee from the first fridge. I should have trusted Logan more with picking out the first fridge.I cannot be more pleased with my experience at Downtown Appliance. We're all set on appliances for now, but I can say for certain we'll be back.
Christopher Ehmke 4/14/2020
Thank you for choosing to shop with us.
- John
We love Downtown Appliance. Lauren was super helpful to assist us with purchasing a refrigerator, and has assisted us with appliance purchases in the past. The staff is friendly, knowledgeable, and sensible. We don't always like having a "need" for a different appliance, but know who to call when we do (they're also great for service!).
Lena Muench 8/27/2020
Thank you Lena Muench!
- Lauren
My salesman was Don Logan. He was very informative and extreamly nice. I orded my washing machine on Wed and it was delivered on Friday. The delivery men, X and Joe were awesome. Explained the workings of the machine. They could not have been nicer. I highly recommend this business. I love my maching. Thank you Don and Down Town appliance
A Google User 11/13/2020
We appreciate your business!
- Lauren
I just had a Bosch dishwasher 300 series installed by Lee, from Downtown Appliance Home Center! Lee was efficient, putting a board under the dishwasher because the new flooring I had installed 4 years ago was too high. Don Helmreich had to cut the old dishwasher out this past Monday, on his day off! Lee did a monumental job installing my new dishwasher, and cleaned up afterwards! Thank you, Lee and Don, for doing a great job!
A Google User 11/13/2020
We appreciate you!
- Dennis
My wall ovens didn't come in on time to install on the day I took off work (I work as a subcontractor, and no work, no pay) and instead of me having to take another day off work, Downtown Appliances thought outside the box and found upgraded ovens that were in their warehouse and able to be installed that day at no extra charge for the upgrade. I highly recommend shopping local at Downtown Appliances. Their installers went above and beyond as well and were very professional. I am very pleased with their customer service and intend to purchase my new refrigerator and washer and dryer from them as well.
Rita Yencarelli 2/7/2021
Thanks for sharing your experience!
- John
My wall ovens didn't come in on time to install on the day I took off work (I work as a subcontractor, and no work, no pay) and instead of me having to take another day off work, Downtown Appliances thought outside the box and found upgraded ovens that were in their warehouse and able to be installed that day at no extra charge for the upgrade. I highly recommend shopping local at Downtown Appliances. Their installers went above and beyond as well and were very professional. I am very pleased with their customer service and intend to purchase my new refrigerator and washer and dryer from them as well.
A Google User 2/13/2021
Thank you for your trust, your business and your praise.
- Don
The owner, Don, and his staff came to my new house to install the 6 new appliances including an Advantium. They are kind, professional, and so enjoyable. I am so grateful they understood the stress of a new house being built and how they could make it less stressful!
Laurie Hines 4/28/2021
Thanks for sharing your experience!
- Lauren
Dennis made finding the right fridge a breeze. We provided the handful of things we wanted in a new fridge and he gave us the four options they had in stock.The installers Calvin and Aaron (sp?) were considerate as well as helpful. They were careful in removing the old fridge ensuring not to damage or scape anything. After they hooked up the new fridge they went through the features for us. It was a delight meeting them.
A Google User 5/14/2021
We appreciate your business!
- Lauren
Highest quality appliances and service!
Patty Avery 12/22/2019
We appreciate you!
- Lauren
Wonderful staff!
Pascale Bouchard 9/7/2019
Thank you Pascale Bouchard!
- Lauren
I went in to look at dishwashers and Dennis was extremely knowledgeable, but not pushy at all. And I’m very happy with my choice - it was just right for our family.
Rachel Doyle 9/13/2019
Thank you for your business.
- John
We wanted a Bosch counter-depth refrigerator for our new home which had great reviews online but no one in town had one on display. When I called Downtown Appliance, the woman said they had one in their warehouse and she would call me as soon as they had it on the floor. She called an hour later, said they were putting it on the floor. We went out to see it and knew it was perfect for our home. Every question we asked was answered and we bought it on the spot.They scheduled the install to fit my calendar after our closing date; I didn't have to go on their timeline.The installers were PERFECT. My new wood floors were not scratched, the didn't touch any door ways on the way in, and sailed through the installation in just a few minutes including hooking up the ice maker. The refrigerator had to fit in an exactly-sized frame so it would appear "built-in" and they did it perfectly. I was simply amazed. The service and sale were exceptional and I have to say, after looking at every other appliance store including the big stores in town, this was the MOST respectful service we have ever received buying an appliance. I felt valued and respected instead of feeling like a "floor rep" in other stores had to waste their time with my questions. We are now in the market for a dryer to match our washer and an upright front-free freezer. I won't shop anywhere else. Thank you Downtown Appliance for restoring my faith in businesses that still do business the old-fashioned way: with respect for my questions AND my home.
Tracy Della Vecchia 12/13/2019
Thank you Tracy Della Vecchia!
- Lauren
We have always gotten great products and service!
Gina Stotler-Murdock 4/7/2019
We appreciate you!
- Lauren
I wouldn’t go anywhere else! As a realtor and home remodeler, I have had a lot of experience buying appliances. And downtown appliance is by far the easiest experience. Their sales staff is incredibly knowledgeable and they are there to help find what’s best for you, not just sell you any random appliance they have in stock. Most importantly, after they sell you a product, they stand behind it. When I have an issue with any appliance, downtown appliance responds quickly and efficiently. You will not get that at any box store. (Speaking from experience). All it takes is a phone call and you can expect their warranty team to show up at the scheduled time.
Ryan Lidholm 3/30/2019
Look what Ryan Lidholm had to say about us!
- Don
Best salespeople, best owner/operators, best service guys, best delivery guys in town, oh and the store is really clean and the actors in the commercials are top notch.
Kevin Oeth 3/30/2019
Getting to meet folks like you is one of the many reasons we love coming to work every day.
- Lauren
Best customer service in town!!! Our dryer died, so I contacted them and asked about the dryer that went with the washer we’d bought a couple of years ago from them. Turns out it’s no longer made, but they had 2 affordable options that would be similar and the texted me the websites to compare them. When I contacted them again with what met my family’s needs they had it in stock, and we picked it up on the way home. When you trust your dealer, shopping is SOOO easy. Thank you Lauren for making this painless and super convenient.
Val Barry Schoeneberg 4/5/2019
We appreciate you!
- Lauren
Thank You Downtown Appliance for the excellent service, fast set up and professional delivery. We LOVE shopping local so you were our first stop and we didn't have to go any further which saved us so much time.
Michele Phillippe Batye 4/11/2019
Thanks for sharing your experience!
- Lauren
My wife and I bought our appliances from them for the first time a few months ago. They have been awesome to work with. Especially the owner Donnie. He’s very personable and friendly. The most impressive thing is he isn’t afraid to get in there and get his hands dirty. We’ll never shop for appliances anywhere else from now on.
Brian Long 4/11/2019
Thank you for your business.
- Don
Ever have a problem with an outdoor grill? You are on your own with all the usual places. I needed a new grill so went to you. You delivered it promptly. I started it and it wouldn’t light. I called and the tech came to my house in an hour to explain that the gas measure valve I had added wasn’t working. Oops! He readjusted some screws, made sure I had added the drip pan correctly and wished me a good day. Wow! Try that at a box store! Thanks.
Joe Muscato 5/26/2019
Thank you Joe Muscato!
- John
Why would anyone buy applicable at a box store?? Every single part of our experience was positive. Knowledge staff. Delivery guys were amazing, clean, smart & funny! I don’t have to send in the warranty cards?? I feel happy knowing I made a great decision buying here.
Kristine Smiley 5/3/2019
Wow! We really have the best customers â thank you.
- Lauren
We Really enjoyed our experience with Downtown Appliance, especially with our service technician Calvin. He was very knowledgeable and friendly!
Courtney Ellingboe 7/14/2019
Thank you for your business.
- Don
Thank you to Downtown Appliance for your great service when we purchased a Bosch dishwasher. Friendly and easy to work with. We highly recommend them.
Missy Barnes 7/21/2019
We appreciate your business!
- Lauren
Wow! Just got the new washer and dryer we order for my parents home and they are phenomenal. I can’t wait for mom and dad to see them. Delivery drivers were so nice and efficient. We buy all our appliances and mattresses from Downtown Appliance and today reinforced exactly why we do it. Please support small businesses!
Stephanie McClelland Logan 8/3/2019
You just made our day. Thank you for leaving such a wonderful review!
- Lauren
I went into Downtown Appliance to get information on appliances for a new home I am building. All of the sales associates were extremely knowledgeable and friendly. Would absolutely recommend to anyone looking for appliances and great service!
Jack Lamie 9/26/2018
Thank you for taking time to share your experience with others.
- Lauren
Came out to service dishwasher and fixed ice maker ! Great folks - honest - reasonable fees - on time.. James Coyne
James Coyne 10/16/2018
Thank you James Coyne!
- Glenda
Glenda has helped me in the past re parts replacement. She is very knowledgeable and patient. I recommend it highly.
Rosemary Lewis 11/5/2018
Thank you Rosemary Lewis!
- Glenda
We have purchased every appliance here and they stand by their products. We have recommended them to tons of folks. I’ve never heard a bad word about them. They treat you like family!
Barbara Martindale Oeth 11/27/2018
We appreciate your business!
- John
Great people to work with! Honest and great customer service.
Morgan Smarr Pingel 9/24/2018
Thank you for your trust, your business and your praise.
- Lauren
Great service. I bought a dishwasher there in 2014 that required multiple repairs over the years. Downtown Appliance contacted the manufacturer, which provided a free replacement, with free installation, in 2018. Very impressed. Doubt I'd get that level of support from a big-box retailer. They also have serviced my refrigerator and dryer. If you need a new appliance or service, start with Downtown Appliance.
Tim Kridel 10/5/2018
You just made our day. Thank you for leaving such a wonderful review!
- Lauren
Everyone so nice and willing to help!
Heather Burton 1/7/2019
Thanks for sharing your experience!
- Lauren
A great family owned local business. You won't find a better group of people to deal with. Highly recommended!!!
Chris Cain 1/31/2019
We're honored Chris Cain chose to shop with us!
- Don
We just want to tell you we love our Electrolux washer and dryer! Thank you again Downtown Appliance for working with us on getting appliances that meet our needs and that we love!
Erica Moore 3/15/2019
Wow! We really have the best customers â thank you.
- Lauren
Our washer quit working at 4:30pm the night before we were scheduled to leave town. One of the owners came out to our home at 6pm and fixed our washer himself. I was so grateful and they will be our first stop for appliances in the future. Wonderful people!
Kaci Mulvaney Drennan 12/26/2017
Look what Kaci Mulvaney Drennan had to say about us!
- Lauren
Downtown Appliance is great!! They have a great sales team to answer any questions and their deliver guys are awesome. If you are looking for an appliance or a bed DTA is the place to go.
Jeremy Kiesewetter 2/8/2018
Thanks! You're making us blush!
- Andrew
My husband and I had a wonderful experience working with Downtown Appliance. Not only were the people great to work with, but it is a local business that we really wanted to support! We were in need of a washer and had gone two weeks without a working washer so we were in need of one quickly. They were able to work with our budget and deliver the washer we wanted on the same day. We will definitely purchase our appliances from Downtown Appliance in the future!
Leigha Brockman 2/11/2018
We're honored Leigha Brockman chose to shop with us!
- Andrew
Awesome business and friendly staff. I really enjoy working with these people, the owners really make you feel like family when you walk in the doors. I’ll be a long time customer to DTA. If you are in need of anything from household appliances to beds give them a call!
Tony Veros 2/9/2018
You just made our day. Thank you for leaving such a wonderful review!
- Lauren
Brian Wear Plumbing recommended Downtown Appliance to repair our almost 30 yrs. old Maytag Washer. Repairman Mike Cox came and promptly diagnosed the problem. He did a temporary fix and ordered the parts needed. The charges and service were very reasonable. Thank you so much.
Mary Helen Allen 3/5/2018
Thank you for taking time to share your experience with others.
- Lauren
Downtown Applicance Home Center has been amazing! I can not say enough about our salesman Dennis and the owners. Since moving to Columbi and learning about them as we replace appliances the ones they sell are a step above. The extended warranty is always a must for us from now on and they stand behind their sales. Dennis worked very hard was super patient during the process of buying a new washer and dryer then a refrigerator replaced. Believe me I was no easy customer and I knew that going in! He sent me all the options of all these appliances gave me the pros and cons costs etc with no complaints! We will always continue our business at Downtown Appliance Home Center!
Amanda Mackey 4/2/2018
We appreciate your business!
- Dennis
I needed a replacement part for my oven and Downtown Appliance had the part in-stock and at a much lower price than their competitors. They were super friendly, put it on hold for me, and the transaction was incredibly smooth!
Kathryn Baines 4/7/2018
Thanks for sharing your experience!
- John
We love Downtown Appliance. Super easy to contact, great selection, and everyone knows what they're talking about in terms of what they sell. Our new dishwasher is amazing (I'm in love), and the purchasing process was super easy. I contacted Lauren and she sent me specs on different models, and showed me what she thought would be ideal for our family. She was right on it too! Have I mentioned I'm in love with my diswasher? This is a fantastic locally-owned business, and they take great care of their customers!
Lena Roskens Muench 4/22/2018
Wow! We really have the best customers â thank you.
- Lauren
I love EVERYONE who works at Downtown Appliance Home Center, they all have a welcoming, good kind of family, attitude and demeanor. And I love my new pureWash Pro that I recently bought there. My laundry has never been so clean and with LESS soap!
Laura Pruitt 8/27/2018
Look what Laura Pruitt had to say about us!
- Lauren
Parts department can figure out what part you need.
Jim Eggemeyer 8/31/2017
Thanks for sharing your experience!
- Lauren H
Had the heating element go out on my Samsung Dryer. Removed the old element, started searching online for a replacement. It was a Sunday. All the big hardware stores in town were out of stock, was going to have to order it. I've done business with Downtown before and had a good result, so I thought I'd give them a call. They had 3! Pricing was more than the internet, but I expected it and its always worth a couple of bucks to do business locally. They are nice people there and while I was buying the part, I got some invaluable advice on clearing the air vent system (which was terribly clogged, had to climb onto the roof to clear). So, happy customer! Probably should have hired them to do the whole repair, but I like to fix things myself!
FinleyAtty 7/3/2017
Thanks for sharing your experience!
- Lauren H
Shop Local. This is the second time I have built a new home and purchased ALL my appliances from Downtown Appliance. They beat the big box stores on price, and they beat EVERYONE on service after the sale. Mike Cox provides fantastic service on maintaining and updating my appliances. I've been doing business with them for over 16 years - Downtown Appliance is THE BEST !
Dale Roberts 1/11/2017
Wow! We really have the best customers â thank you.
- Lauren H.
Great service! Great sales in store service. Great products. Good warranties which they stand by. Delivery and proper set up. They explain the product and...
Joel B. 10/6/2016
We're honored Joel B. chose to shop with us!
- John G.
Downtown appliance is AWESOME! I would not buy my appliances anywhere else!! I needed a new washer pretty quickly..I think I ordered my new GE washer from Lauren on Wednesday and they offered to deliver on Thursday. I delayed until Saturday.....the service techs called me even earlier than I was told they could be there and they were ready to get me taken care of....Steven and Jeremy were 2 of the best people that Downtown Appliance could possibly have out in the field to
Linda French 5/22/2017
We appreciate you!
- Lauren H.
They were fantastic. They were very patient as we changed our minds several times, and they took the time to answer any questions we had. Very pleased with the delivery as well. The delivery guys took the time to make sure everything was just right. Thank you!
Jeri Thomas 5/26/2017
Thank you for choosing to shop with us.
- John G.
Central Missouri Humane Society was in dire need of a washing machine. I called Downtown Appliance to ask them if they would donate one and within an hour they called me to say yes! Great way to give back to the community! Thank you!
Jennifer Hecht 7/27/2017
Thank you Jennifer Hecht!
- Lauren H.
Awesome place I brought what I beleaved was a bad switch on my used old machine and asked them if they could check it on a meter this was on a Saturday morning around 11 they did and it was tested and was bad they looked it up saying they weren’t sure if they had the part in stock since they didn’t sell Maytag well they had the part in stock they even tested the new switch for me to make sure it was good.they did all on a Saturday morning. I had called Maytag direct in Columbia they wouldn’t be able to get the part until Wednesday of the next week. I asked them if they test part and they said they didn’t have time to on a Saturday so they won’t ever get my business next time I need an appliance or part I will defiantly go back to Down town appliance $32 dollars to fix my machine my self
M David Thoms 10/14/2017
Thank you for choosing to shop with us.
- John G.
I have bought appliances, along with pillows, sheets, and mattresses from the store. I have never been happier with their customer service and their...
Korrie R. 10/17/2017
Wow! We really have the best customers â thank you.
- Lauren H.
Stevan and Joe! Thank you so much for all the good services/good work you have done at my place today!!!... for installing a dishwasher, discussing an issue with my plumber, and also fixing a vent for my dryer. You all are wonderful! I also wanted to say "Thank You!" to Gene!
Takako Tagami 12/8/2017
You just made our day. Thank you for leaving such a wonderful review!
- Lauren H.
Purchased Stove and refrigerator in 2016 ; purchased washer and dryer in August 2017. Excellent service from sales assistance through purchase, delivery and installation.
Loretta Crane 8/31/2017
Thank you for your trust, your business and your praise.
- Lauren H.
Thank you. Your repairman was the nicest person ,I will recommend your company to everyone.
Becki Acison 10/26/2017
Thank you for taking time to share your experience with others.
- John G.
My wife & I were looking at mattresses and looked somewhere else first, then came in and talked with Gene Lavely. He was very knowledgeable and helpful. We bought a mattress that day because we found one we really liked and the price was much better than the other store. We have bought kitchen appliances there and I highly recommend them to anyone.
Joe Pangborn 11/13/2017
Thank you for your business.
- Lauren Helmreich
We needed a dishwasher (after being without one for many weeks) because company is coming next week! I had really had it with all that handwashing. Dennis set us up with just what we needed (GE with hidden controls) and I will officially be finished with all that washing on Monday!!
Katie Brown Kane 4/26/2016
Thanks for sharing your experience!
- Lauren H
We have purchased several appliances from them, new and used, and the staff has always been incredibly helpful and personable. They have, at times, even given us quick fix tips over the phone that have saved us a service call charge and have been happy to give advice.
Barbara Oeth 5/11/2016
Thanks for sharing your experience!
- Lauren H
We recently had to replace our gas range. Downtown Appliance were the nicest and most knowledgeable staff we had talked to in Columbia. They did a great job installing our range and microwave. My wife and I would highly recommend them.
Scott Voney 7/11/2016
Thanks for sharing your experience!
- Lauren H
Awesome service! Curt was very knowledgable! Thanks!
Sarah Wilson 9/6/2016
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- Lauren H
Mike, the service technician, was thorough in finding the problem with our ice maker and resolving it on our GE Profile refrigerator. He is experienced and very knowledgeable. In addition, he was courteous and determined to satisfy us, his customer. Should we experience a problem with our refrigerator in the future, I will call upon Mike.
Jacqueline Kelly 9/22/2016
Thanks for sharing your experience!
- Lauren H
Clothes dryer and refrigerator services by Dominick. He was prompt, knowledgeable and professional. Appliances working great. I'll request Dominick in the future.
Zede Goss Donohue 9/29/2016
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- Lauren H
We had a refrigerator that needed service. Great service, honest, punctual and affordable!
John Wietholder 9/20/2016
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- Lauren H
Great business! Honest, fair, great service, great set up, and good products. They set up the product and not some rent-a-contractor.
Joel Blackburn 10/6/2016
Thanks for sharing your experience!
- Lauren H
Already a Downtown Appliance Home Center customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Downtown Appliance Home Center.